Privacy Policy

1. Introduction

NexCrest Tech School ("we", "us", "our") operates the website nexcrest.in and our mobile application(s). We respect your privacy and are committed to protecting the personal data you share with us. This policy explains what we collect, why, and your rights under the Digital Personal Data Protection Act, 2023 and applicable Indian law. By using our website or app, you consent to the practices described in this policy.

2. Information We Collect

When you register, contact us, or use our website or app, we may collect:

• Identity & contact: full name, date of birth, gender, photograph, email, mobile and WhatsApp numbers, residential address, district, place and PIN code.
• Educational details: education level, stream/qualification, school or institution name, year of passing, and course of interest.
• Parent/guardian details: name, contact number and occupation.
• Account & app activity: if you create an account in our app, your login details and in-app activity such as courses accessed and progress.
• Contact enquiries: any information you include when you message us or reach out on WhatsApp.
• Payment information (if applicable): processed securely by our payment partner; we do not store your card or bank details.
• Device & technical data: device model, operating system, app version, unique identifiers, IP address, and crash or diagnostic logs.
• Automatic data: usage data collected through cookies and similar technologies.

3. Cookies & Tracking

We use cookies and tracking pixels, including the Meta (Facebook) Pixel, to understand website traffic and to show relevant ads on Meta platforms. You can control cookies through your browser settings, and manage ad preferences via your Facebook account settings.

4. Mobile App Permissions & Device Data

Our mobile app may request certain device permissions (such as camera, storage, or notifications) only to provide specific features, and only with your consent. You can grant or revoke these permissions at any time through your device settings. We collect device and diagnostic information to operate the app, keep it secure, and resolve issues.

5. How We Use Your Information

We use your data to process admissions and registrations; communicate with you about courses, internships and placements; provide student support and app features; verify eligibility; process payments (where applicable); improve our website, app and services; and send updates or promotional information you have consented to receive.

6. How We Share Your Information

We do not sell your personal data. We may share it with:

• Service providers who help us operate — cloud storage, email delivery, and payment processing — bound to protect your data.
• Hiring and placement partners — where relevant to our placement guarantee, and with your consent.
• Legal authorities — when required by applicable law.

7. Data Security & Retention

We apply reasonable technical and organisational measures to protect your data, including encryption of data in transit. We retain personal data only as long as necessary for the purposes above or as required by law, after which it is securely deleted.

8. Data & Account Deletion

You may request deletion of your account and personal data at any time by emailing us at admin@nexcrest.in with the subject "Data Deletion Request". Once we verify your request, we will delete your personal data within 30 days, except where we are required to retain certain information by law. This option is available to all website and app users.

9. International Data Transfer

Your data is primarily processed in India. Where we use trusted service providers whose servers may be located outside India, we take reasonable steps to ensure your data continues to be protected in line with this policy.

10. Children's & Minors' Data

Some of our applicants are under 18. For any individual under 18, we collect and process personal data only with the verifiable consent of a parent or legal guardian. Parents and guardians may contact us to review or withdraw consent at any time.

11. Your Rights

You have the right to access, correct, or request deletion of your personal data, to withdraw consent at any time, and to nominate another person to exercise your rights in case of incapacity. To exercise these rights, contact us using the details below.

12. Grievance Officer & Contact

For any privacy questions, requests, or complaints, please contact:

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised effective date.

Terms & Conditions

1. Acceptance of Terms

By accessing nexcrest.in, using our mobile application, or registering for any program, you agree to these Terms. If you do not agree, please do not use our website, app, or services.

2. Our Programs

We offer an AI-Integrated BCA degree and 1-year diploma programs with campus training and a paid industry internship. Program structure, duration, and curriculum are described on our website and may be updated to keep pace with industry needs.

3. Eligibility & Registration

You are responsible for providing accurate and complete information during registration. We reserve the right to verify details and to decline or cancel any registration containing false or incomplete information. Admission is subject to meeting the stated eligibility criteria.

4. Fees & Payments

Applicable fees, payment schedules, scholarships, and refund terms are communicated at the time of admission. Any payments made through the website are handled by our secure payment partner.

5. Placement Guarantee

Our placement commitment is governed by a separate written Job Guarantee Agreement signed at the time of enrolment. The guarantee is subject to the conditions in that agreement, which may include minimum attendance, successful course completion, satisfactory performance, and participation in placement activities. These website Terms do not replace or override that signed agreement.

6. Student Conduct

Students are expected to maintain discipline, attendance, and professional conduct during training and internships. We may take disciplinary action, including termination from a program, for serious misconduct, in line with our institutional policies.

7. Intellectual Property

All website content, course materials, logos, and branding are the property of NexCrest Tech School and may not be copied, reproduced, or distributed without written permission.

8. Third-Party Links & Services

Our website may link to third-party sites or use third-party services (such as WhatsApp, social media, and payment gateways). We are not responsible for the content or practices of those third parties.

9. Limitation of Liability

Our website and information are provided "as is". To the extent permitted by law, NexCrest Tech School is not liable for any indirect or consequential loss arising from use of the website. Nothing here limits obligations under a signed enrolment or guarantee agreement.

10. Changes to These Terms

We may revise these Terms from time to time. The current version is always posted on this page with its effective date.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of Calicut (Kozhikode), Kerala.

12. Contact